Effective Date - 8 Apr 2025

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Welcome to www.drvidyadharkumbhar.com. By using our website, you agree to the following terms and conditions. Please read them carefully.

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1. General Terms

• This website provides consultation booking, medicine orders, and health-related services.

• By creating an account, you agree to provide accurate and up-to-date information.

• We reserve the right to modify these terms at any time. Changes will be posted on this page.

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2. Medical Consultations

• Online and in-clinic consultations are for health guidance only and do not replace emergency medical care.

• The clinic and doctors hold the right to refuse or reschedule a consultation if necessary.

• Consultation fees are non-refundable unless the clinic cancels the appointment.

• Patients must provide complete and honest medical information during consultations.

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3. Medicine Orders & Shipping

• Medicines are dispensed only with a valid prescription where required.

• Orders will be shipped within the timeframe mentioned at checkout. Delivery times may vary due to unforeseen circumstances.

• The clinic is not responsible for delays caused by courier services.

• Once medicines are shipped, returns or exchanges are not allowed unless the product is damaged or incorrect.

• Customers must check the package upon delivery and report any issues within 24 hours.

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4. Payment & Refund Policy

• Payments for consultations and medicines must be made in advance through the available payment methods.

• Refunds are only applicable in the following cases:

  • The clinic cancels an appointment.

  • Medicines received are damaged or incorrect (subject to verification).

• Refunds, if applicable, will be processed within 7-10 business days.

• The clinic is not responsible for payment failures due to bank or third-party payment gateway issues.

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5. User Accounts

• Users are responsible for maintaining the confidentiality of their account credentials.

• The clinic reserves the right to suspend or terminate accounts that provide false information or violate these terms.

• Any misuse of the website, such as fraudulent orders or abusive behaviour, may lead to legal action.

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6. Liability & Disclaimer

• The clinic is not liable for any direct, indirect, or incidental damages resulting from the use of this website.

• Health advice provided during consultations is based on the information given by the user. It is the user’s responsibility to follow prescribed treatments.

• We do not guarantee specific health outcomes from consultations or medicines.

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7. Privacy & Data Protection

• We protect user data as per our Privacy Policy.

• Personal and medical information will not be shared without user consent unless required by law.

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8. Governing Law & Disputes

• These terms are governed by the laws of [Insert Jurisdiction].

• Any disputes arising from the use of this website shall be resolved through mutual discussion or legal proceedings in the appropriate court.

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9. Contact Us

If you have any questions regarding these Terms and Conditions, contact us:

• Email: sunadayurved@gmail.com

• Phone: +91 9762189301

• Address: Shop 2,3,4, Siddhivinayak Society, Dhoka Colony, Jeevan Nagar, Pimpri Chinchwad, Pune, Maharashtra 411033

 

By using this website, you agree to these Terms and Conditions.